Project Goal

To design and implement a new Discussions feature that enables seamless conversations, knowledge exchange, support, and content validation among alumni, students, advisors, mentors, and mentees, ultimately strengthening community engagement and providing valuable resources.

Project Impacts

Enhanced Connection: Alumni connecting with current students, mentors guiding mentees, and peers helping each other.

Knowledge Sharing: Experts sharing insights, students asking questions, and valuable information being readily accessible.

Content Validation: Community members helping to identify and validate important information.

Stronger Community Bonds: Fostering a sense of belonging and shared purpose among all user groups.

Responsibilities

As the lead product designer for Discussions, my core responsibility was to architect and design the end-to-end user experience for all participating user types – students, alumni, mentors, mentees, and advisors – within the discussion threads. This encompassed the entire user journey, from the initial discovery and navigation to engaging in conversations, accessing information, and achieving their individual goals within the platform.

Process

01: Understanding the Landscape & Defining the Vision

02: User Research & Insights; Surveys, Interviews and Competitive Analysis

03: Information Architecture & Interaction Design

04: Visual Identity & Accessibility

05: Collaboration with Product, Engineering and Stakeholders

06: Documentation and Handoff

Philadelphia, PA

Resume

Dribbble

Empowering Community Engagement With Discussions

Project Goal

Project Impacts

Responsibilities

Process